Webbooker

DespatchLink provides a white-label, web-based booking engine that can be fully customised to align with your business branding. Alongside the customer-facing booking system, DespatchLink offers an administration dashboard where you can conveniently manage all bookings from one central location.

Customer Mobile App

Today’s consumers are exceptionally tech-savvy and increasingly demand the convenience of booking their transport via mobile apps. While some despatch systems may lack this feature or their mobile app functionality may not meet your requirements, DespatchLink presents a solution. We offer a fully customisable booking app, tailored with your own branding, ensuring a seamless and satisfying user experience for your customers.

Driver App

DespatchLink features a robust driver app. With built-in GPS functionality, the app provides real-time visibility of fleet positions, allowing dispatchers to efficiently manage routes and monitor journeys and deliveries as they happen. Moreover, the driver app equips drivers with essential tools while on the move, enabling them to navigate routes effectively, communicate with dispatchers and customers, and provide timely and accurate service. By leveraging the power of technology, DespatchLink empowers businesses to optimise their delivery processes, improve customer satisfaction, and drive operational excellence.

Stand Alone System

In our experience, many small and mid-sized operators and delivery companies find that a lot of the features offered by despatch systems are unnecessary. Investing in these add-ons often results in spending money on functionalities that don’t contribute to the business. To address this issue, DespatchLink offers a cost-effective standalone cloud system that meets all the essential day-to-day needs without the unnecessary expenses.

Integration with Existing Despatch Software

DespatchLink offers seamless compatibility with multiple despatch systems, providing businesses with an easy and affordable solution to modernise their operations and incorporate new features without the need to rebuild from scratch with a new backend system. With DespatchLink, companies can enhance their existing infrastructure and adapt to changing requirements without undergoing extensive overhauls. This flexibility allows businesses to stay agile and competitive in today’s fast-paced market landscape, empowering them to meet evolving customer demands while maintaining operational efficiency and cost-effectiveness.

Switching Despatch Providers

DespatchLink offers the flexibility that if you switch your backend despatch provider, there’s no requirement to alter your webbooker or mobile apps. These systems can be efficiently ported to use a different despatch provider backend with minimal disruption. This ensures that your customers can continue using the same front-end apps and tools they rely on, reducing disruptions during a despatch system change, which is crucial for maintaining smooth operations.